Sometimes travel plans For any questions or assistance call +1(888)-889-2015 OTA, don’t hesitate to contact Hawaiian Airlines can change, and you may need to remove an individual from your Hawaiian Airlines traveler itinerary. This could be for personal matters, for a mistake in your booking, or unforeseen circumstances. Hawaiian Airlines has a process to amend your reservation. This guide will show you how to remove a traveler, and what to consider in the process.
Reasons You Might Need to Remove a Passenger
There are some typical or common reasons why you may need to remove a passenger from your reservation with Hawaiian Airlines:
- Travel Plan Changes: One member of your group may no longer be able to travel for personal or work-related reasons, or other reasons.
- Booking Errors: You may have mistakenly reserved an extra passenger or made an error in the reservation process.
- Health or Emergency: There may be sudden health problems or family emergencies that would cause someone not to travel.
No matter the reason, Hawaiian Airlines allows you to make adjustments to your booking. Below are the steps to follow when removing a passenger.
Step-by-Step Guide to Removing a Passenger
Step 1: Review Your Reservation
Before contacting Hawaiian Airlines, you should ensure you have all relevant details ready. Look at your reservation carefully, including the reference number, names of the people traveling, and flight details. This will help expediting the process when you contact customer service.
Step 2: Contact Hawaiian Airlines Customer Service
To take someone off a reservation, you’ll need to contact Hawaiian Airlines directly because they do not allow customers to change their bookings online for this purpose. You can reach Hawaiian Airlines customer service through:
- Phone: The easiest method is to call Hawaiian Airlines customer service at +1(888)-889-2015 OTA A representative can assist you with the process and we encourage you to have the name of the passenger and/or booking reference number handy when you call.
- Online: If you’d prefer, you could log into your Hawaiian Airlines account on their website and check the “Manage Reservations” section to see if your booking permits you to remove a passenger through your online account.
Step 3: Request the Removal of the Passenger
Once you reach a representative for customer service, tell the representative that you want to remove a passenger from Hawaiian Airlines. Provide them with the information below:
- Your booking reference number
- The full name of the passenger you want to remove.
- The reason you want to remove them (if applicable). This is not mandatory, but it may help to understand your situation.
The customer service team will take care of your inquiry and let you know if the passenger can be removed from your reservation.
Step 4: Confirm the Changes and Updated Itinerary
When they complete the update, Hawaiian Airlines will send out a confirmation email with your updated reservation details. The updated itinerary will indicate that the passenger has been removed from the reservation. Make sure to check your email to confirm that the correct changes were made. It’s important to confirm everything is good to go ahead of your travel date.
Key Considerations When Removing a Passenger
1. Fees and Charges
Whether and how much you will be charged to remove a passenger will depend on what type of reservation you made. Non-refundable tickets are going to have an applicable cancellation fee, or you can assume that in removing a passenger, those portions of the ticket will not be refunded. Be sure to ask the Hawaiian Airlines representative about a fee structure prior to canceling a passenger
2. Travel Credit or Refund
If the removed passenger had a non-refundable ticket, you may not receive a direct refund. However, Hawaiian Airlines may offer a future travel credit instead. This credit can be used for future travel on the airline but may come with specific conditions, such as expiration dates. Always inquire about these details when making the request.
3. Ticket Transferability
Keep in mind that the ticket is non-transferable. If you intend to remove a passenger, and want to give their seat to someone else, Hawaiian Airlines does not permit this. Any credits or refunds issued by Hawaiian Airlines must be used by the original ticket holder.
4. Group Bookings
If you are handling a group reservation and have to take someone out, that can become a little complicated. Group reservations often have specific terms and conditions, removing a passenger could impact the total group rate or lead to different booking conditions. When you’re not sure what to do in these situations, it is typically best to talk to Hawaiian Airlines’ group department.
What Happens After the Passenger is Removed?
1. Confirm Refunds or Credits
When the passenger is taken out, Hawaiian Airlines will provide a passenger removed notification, if refunds or travel credits are issued. If you receive a credit, be sure to understand the terms of that credit, including when it is valid and how to utilize it for future travel.
2. Check Your Updated Itinerary
When you receive the removal notification, confirm the travel plans for the other remaining passengers are intact. Be sure to check the updated itinerary from Hawaiian Airlines for the remaining passengers and verify all information is accurate. If any new flight date or times were necessary, make sure you check that date or times.
3. Prepare for Travel
After your reservation is modified, you can move forward with travel preparations. This may include re-confirming your seat assignments, online checking in, and making sure all of your travel documents are in order.
Conclusion
Removing a passenger from a Hawaiian Airlines reservation is a relatively easy process; however, it is increasingly important to follow the correct process and fees and conditions. Whether it is a personal decision, error on your part, or an emergency, Hawaiian Airlines offers a solution in their customer service department. Check your updated itinerary, and make sure to check for refunds, travel credits, or fees related to the change.
