Hawaiian Airlines makes it easy to travel with your ESA. For assistance, call +1(888)-889-2015 OTA. When traveling with your emotional support animal (ESA), it’s important to understand the policies and processes of the airline you are flying with. Hawaiian Airlines has made a streamlined process for bringing your emotional support animal on the plane, so that you and your emotional support animal can have a comfortable travel experience. This guide will guide you through the steps of booking your emotional support animal (ESA) on Hawaiian Airlines along with all the information you will need to make your travel feel seamless
Understanding Hawaiian Airlines Emotional Support Pet Policy
Hawaiian Airlines understands that emotional support animals provide comfort and assistance for passengers with emotional or psychological conditions. To facilitate the travel experience, Hawaiian Airlines has specific policies regarding the travel of emotional support animals. These policies provide comfort, safety, and care for each passenger, as well as for the animal throughout the flight.
Key Guidelines for Emotional Support Pets on Hawaiian Airlines
Before you reserve your emotional support pet with Hawaiian Airlines, be sure to read through the airline guidelines. Some key points to remember
- Documentation Requirement: You are required to provide documentation verifying your emotional support animal status including a signed letter from a licensed mental health professional affirming that the ESA is necessary for your emotional well-being.Notification Period: Hawaiian Airlines requires notice of at least 48 hours prior to departure.
- Notice Period:Hawaiian Airlines requires that you provide a minimum of 48 hours’ notice prior to the time of departure when making a reservation for an emotional support animal. This allows adequate time for the airline to accommodate your animal under its policies
- Size and Weight Restrictions: Your emotional support animal must be small enough to fit in the area in front of you or under the seat. An emotional support animal cannot be a larger animal, as larger animals may not be permitted in the cabin
- Behavioral Expectations: Your emotional support animal must behave throughout the flight. Hawaiian Airlines reserves the right to deny boarding if the animal exhibits aggressive behavior or if the animal disrupts the flight experience.
Steps to Book an Emotional Support Animal with Hawaiian Airlines
There are a few simple steps to reserve your emotional support animal with Hawaiian Airlines. Following the correct steps will ensure you and your animal experience an easy process
Step 1: Obtain the Necessary Documentation
The first step to reserving an ESA on Hawaiian Airlines is obtaining all of the necessary documentation. This documentation will be a letter from a licensed mental health professional stating you have a recognized emotional or psychological condition, and the animal is necessary for your wellness.
- The letter should be dated within 1 year of your flight
- the letter should include the mental health professional’s contact information and license number
- The letter should also state that the animal is needed for emotional support while traveling in aircraft.
Step 2: Contact Hawaiian Airlines to Make a Reservation
After you have your documentation ready, contact Hawaiian Airlines’ reservations department to inform them of your companion emotional support animal. This must be done at least 48 hours before the flight, so Hawaiian Airlines has enough time to prepare
- You can make a reservation over the phone or online
- Remember to let them know you are traveling with an emotional support animal when you reserve your airplane ticket
- Provide the necessary documentation and ESA letter so the airline can verify the reservation.
Step 3: Confirm the Size and Type of Your Emotional Support Pet
Hawaiian Airlines is accepting some emotional support animals on their aircraft, as long as the animal fits within certain guidelines. Dogs and cats are the most common emotional support animals, but other types may also be allowed based on their individual circumstances. When you book your flight, you may be asked for some information regarding your pet’s size and breed. It is important to check the specifics of your pet before flying, so that you can be sure your animal is allowed on the plane.
- Only animals that can sit comfortably on the floor at your feet may fly with you in the cabin.
- Hawaiian Airlines will not accept exotic pets like reptiles, rodents, or birds as emotional support animals.
Step 4: Check the Requirements for Arrival at the Airport
When your booking is confirmed, it’s time to get ready for the trip. On the day of your flight, make sure you have all your paperwork such as your ESA letter and your emotional support animal is ready for the trip.
- Arrive early so you have some additional time to check-in and verify any required documents
- Your ESA should be contained and secured in a carrier when you check in, and must remain under the seat in front of you during the entire flight.
What to Expect During Your Flight
Traveling with an ESA (emotional support animal) on Hawaiian Airlines is quite a smooth experience as long as you understand (and follow) the rules. Here’s what you can expect:
Comfort and Safety of Your Emotional Support Pet
Hawaiian Airlines wants to make sure both the passengers and the pets are comfortable and safe. Your ESA must remain under the seat in front of you and on a leash for the entire trip, which is the procedure for all animals in cabin. This is to assure that you and your ESA are safe and secure until you arrive at your final destination.
- Your emotional support animal is allowed to stay out of its carrier, however, your ESA must be on your lap or under the seat in front of you at all times of the flightKP-08394 Customer Service. Regardless of the distance of travel, it is still important for your emotional support animal to be calm and quiet as cited by Hawaiian Airlines website.
- Any disturbance on behalf of your ESA may lead to being refused to board.
In-Flight Comfort for Passengers with Emotional Support Pets
Travelers with an ESA can be provided some specific considerations for increased comfort on the flight. Hawaiian Airlines does provide pet-friendly amenities, but assume a standard level of service.
- Pets are required to remain under the seat, and travelers can consider bringing in any comfort items, such as toys or blankets, to help relax the pet..
- If you have any questions or requests regarding the care of your pet while on the flight, feel free to speak to the flight attendant when boarding the aircraft.
What Happens if Your Emotional Support Pet Does Not Meet the Requirements?
Hawaiian Airlines is pretty flexible about traveling with emotional support animals, but unfortunately there are situations where your ESA no longer meets the requirements of the airline. In situations where this happens you have options
Alternative Travel Options for Non-Compliant Emotional Support Pets
- Cargo or Checked Baggage: If your pet is too large to fit under the seat, you will need to travel with your pet as cargo or. checked baggage depending on the size and breed of the animal
- Rebook with Another Airline:Rebook with a Different Airline: If Hawaiian Airlines cannot accept your ESA, you will need to consider other airlines and the policies offered
Conclusion
If you are getting ready to travel with an emotional support animal on Hawaiian Airlines you’ll find the process seamless, as long as you have everything in order in advance. As long as you have the proper documentation and the airline is contacted ahead of time you can travel with less stress when you choose to fly with Hawaiian Airlines and an emotional support animal. Whether you are flying for leisure or for necessity you can be assured that Hawaiian Airlines will take care of you and your ESA.
