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Understanding Avianca Airlines Name Change Policy
These are the conditions laid down by Avianca Airlines name change policy to change names on the ticker, and they are very strict about it to eliminate the chances of fraud and ensure safety. Here is what you really need to know:
1. Types of Name Changes Permitted
- Minor Corrections: Small spelling errors (e.g., “Jhon” to “John”) or misplaced letters can usually be fixed without major issues.
- Legal Name Changes: Avianca permits updates due to marriage, divorce, or court-ordered name changes. Documentation is required.
- Transfer Restrictions: You cannot transfer a ticket to another person’s name. This policy applies universally to prevent ticket reselling.
2. Required Documents
To process a name change, you’ll need to submit legal proof supporting the correction. Acceptable documents include:
- Marriage/divorce certificate
- Court order
- Updated passport or government-issued ID
- Legal affidavit (for non-marital name changes)
3. Fees and Charges
Avianca typically charges a name change fee, which varies based on your ticket type and route. For refundable tickets, fees may be lower or waived in certain cases. Non-refundable tickets often incur higher costs. Contact our team at +1(888)-889-2015 OTA for real-time fee estimates tailored to your booking.
4. How to Request a Name Change
- Contact Avianca Directly: Reach out to their customer service via phone, email, or live chat.
- Submit Documentation: Provide scanned copies of legal documents via their online portal or email.
- Pay Applicable Fees: Complete the payment process as guided by the airline.
- Confirmation: Once approved, you’ll receive an updated e-ticket via email.
Pro Tip: Initiate changes at least 72 hours before departure to avoid last-minute complications.
Exceptions to the Rule
Avianca Airlines Name Change Policy may waive fees if the error was caused by the airline or booking platform. For example, if a agent misspelled your name during reservation, present your booking receipt to request a free correction. Middle name additions/removals are also often allowed without charges, provided the primary name matches your ID.
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Final Thoughts
Mistakes happen, but correcting your name on an Avianca ticket doesn’t have to be a headache. By understanding the airline’s policy and partnering with American Air Travel, you can ensure a smooth resolution. Remember, we’re just one call away at +1(888)-889-2015 OTA for personalized assistance.
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